Job Board

Food People is partnered with a leading FMCG business looking to onboard a Food Service Key Account Manager in Dubai, UAE. They are looking for a commercially driven sales professional to manage and grow Food Service accounts within the UAE. This is a highly hands-on role for someone who enjoys building customer partnerships, winning new business, and driving profitable growth through strong key account and distributor management.

Key Responsibilities

• Develop and execute account strategies for strategic Food Service customers, building strong relationships with key decision-makers
• Own and grow key customer relationships across the UAE Food Service channel
• Identify, win, and onboard new strategic accounts, developing tailored commercial propositions that translate into sustainable long-term business
• Lead commercial negotiations including annual contracts, pricing discussions, customer agreements, and business reviews
• Develop and execute Joint Business Plans with key customers, driving retention, penetration, distribution, and share of wallet
• Own account profitability, closely managing sales, margins, customer investments, rebates, and promotional spend
• Manage forecasting, budgeting, and demand planning for assigned accounts to support profitable and sustainable growth
• Manage distributor relationships and monitor performance across sales, distribution, service levels, and execution
• Partner with distributors to identify new opportunities and ensure strong execution across key accounts
• Work closely with internal stakeholders across Marketing, Supply Chain, Finance, Sales, and the wider regional team to deliver customer and business objectives

Key Ingredients

• 8+ years of experience within FMCG Food Service sales and key account management
• Strong experience managing key Food Service accounts within the UAE is essential, with wider GCC exposure highly advantageous
• Must have strong distributor management experience
• Experience developing and executing Joint Business Plans with strategic customers
• Strong commercial acumen with a solid understanding of P&L management, profitability, margins, and customer investments
• Existing relationships across Food Service operators, QSRs, hotel groups, catering businesses, chains, or distributors would be highly advantageous
• Fluent English communication skills, with Hindi considered an added advantage

*Please note that ONLY candidates with relevant experience will be contacted to discuss the position in more detail